Refund Policy
Thank you for your purchase. Please read this policy carefully before completing your order.
Digital Products & Subscriptions – No Refunds
All products sold on this website are digital products, including templates, spreadsheets, files, downloads, lifetime access passes, and subscriptions.
Due to the nature of digital content, all sales are final and non-refundable.
Once a purchase is completed:
- Instant access is granted
- Files can be downloaded or accessed immediately
- Usage rights are delivered at once
For this reason, we do not offer refunds, exchanges, or cancellations for:
- Digital downloads
- Lifetime access passes
- Subscriptions
- Online content or digital resources
Why Refunds Are Not Available
Digital products cannot be returned once accessed or downloaded. Allowing refunds would make it possible to keep the product while requesting payment back, which is not feasible or fair.
Exceptions
Refunds may only be considered in rare cases, such as:
- Duplicate payments made in error
- Proven technical issues that permanently prevent access and cannot be resolved by our support team
Any exception is handled at our sole discretion.
Need Help?
If you experience access issues, download problems, or login errors, please contact us and we will assist you as quickly as possible.
📩 Contact: hello@templgate.com
Agreement
By completing a purchase on this website, you acknowledge that you are purchasing a digital product or subscription and agree that no refunds are available under this policy.